Terms & Conditions (T&C)
These Terms & Conditions of Sale are like our playbook, laying out the nitty-gritty of our partnership, the do’s and don’ts of our products, and the legal stuff that keeps everyone safe and sound.
Dive in and give them a good read!
Chains Peptide Malaysia owned by Chains Biotech Research & Services (202603074552) – Terms & Conditions of Sale
Effective Date: July 13, 2026
Last Updated: July 13, 2026
Chains Peptide Malaysia welcomes you! We’re excited to support your research. These Terms & Conditions of Sale outline the essential details of our collaboration, the intended use of our products, and the legal aspects that ensure safety and compliance. Please read them carefully.
1. Legal Disclaimer
All products sold on this website are strictly intended for laboratory research and in-vitro evaluation purposes only. They are NOT intended for human consumption, cosmetic use, food additives, or drug simulation. By purchasing from this site, the customer acknowledges the inherent risks associated with handling research compounds.
2. Knowledge & Indemnification
The buyer warrants that they are fully aware of the chemical properties, storage protocols, and safety profiles of the compounds ordered. The customer agrees to indemnify, defend, and hold harmless [Your Company Name] from any liability, losses, or damages resulting from the handling, misuse, or application of these chemicals.
3. Age Restrictions
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to navigate this website and purchase any research materials. [Your Company Name] reserves the right to cancel any order if we suspect fraudulent age verification.
4. Intent to Misuse & Order Cancellation Policy
If [Your Company Name] becomes aware of or suspects that a buyer intends to use our research chemicals for human consumption, we reserve the absolute right to cancel the order immediately, blacklist the account, and issue a full refund minus processing fees.
5. Governing Law (Malaysia Compliance)
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any legal disputes arising from transactions on this site shall be settled exclusively within the courts of Malaysia.
6. Shipping, Refunds, and Return Policy
No Physical Returns: Due to the strict sterility and temperature control requirements of laboratory research peptides, all sales are final. We cannot accept physical returns of any products once they have left our secure facility, as we cannot verify their handling or storage conditions.
Damaged or Missing Items: If your order arrives damaged during transit (e.g., broken glass vials) or has missing components, you must notify our support team within 48 hours of delivery. To qualify for a free replacement or store credit, you must email or WhatsApp a clear photograph or unboxing video showing the damaged or incorrect items alongside your packing slip.
Customs Seizures (For International Shipments): For orders shipped outside of Malaysia, the buyer assumes all responsibility for local import laws and customs clearances. [Your Company Name] does not offer refunds or replacements for packages seized, delayed, or destroyed by international customs authorities.
Order Cancellations: You may cancel an order for a full refund only if the package has not yet been processed or shipped by our warehouse team. Once a tracking number is generated, the order can no longer be canceled or refunded.
Local Delivery (Malaysia): 3–5 business days via J&T.
International / Bulk Delivery: 8–14 business days via J&T.
7. Modifications to Terms
We may update these Terms from time to time. Material changes will be posted on our Website with the updated effective date. Your continued use of our Website or placement of orders after any changes constitutes acceptance of the modified Terms. For significant changes affecting your rights, we may notify you via email at our discretion.
Changes to This Policy
We may update this policy to reflect changes to our practices or legal requirements. The latest version is always available on our website. Material updates may be communicated by email.
8. Changes to This T&C
We may update this policy to reflect changes to our practices or legal requirements. The latest version is always available on our website. Material updates may be communicated by email.
